A recent South African survey showed that over 80% of individuals want clear information about how their data is handled. At Sythevora, we are committed to protecting your privacy with transparency and robust security practices. This policy explains what we collect, how it is used, and your rights as a visitor.

Information We Collect

To provide our advisory services, we collect limited personal and technical information. This section explains what data we collect and why.

• We collect personal details such as your name, contact information, and enquiry topic when you contact us via our online form.
• Technical data, such as IP address and browser type, may be automatically collected to help secure and improve our website.
• We use cookies and analytics tools to understand site usage patterns and enhance our services, always respecting your privacy choices.
• We do not collect sensitive personal information unless required by law or provided with explicit consent.

How We Use Your Information

We use your information to deliver our services, improve your experience, and ensure compliance with legal requirements.

• To provide and maintain our advisory services, ensuring your enquiries are handled effectively.
• To improve our website functionality and understand how users interact with our content.
• To communicate with you about your requests, scheduled consultations, or important updates.
• To comply with applicable legal and regulatory obligations in South Africa.

Legal Basis for Processing

South African law requires us to explain the legal grounds for processing your personal data. This section details those grounds for our services.

We process your data to fulfil our service obligations, meet regulatory requirements, and improve your experience. Consent is obtained where necessary, and you may withdraw consent at any time, subject to legal limitations.

Information Sharing

We respect your privacy and only share information when necessary. Below are the scenarios in which we may share your data.

• We may share your information with service providers who assist us in delivering our website or services, always under strict confidentiality obligations.
• Information may be shared to comply with legal requirements, such as responding to lawful requests from authorities.
• In the event of a business transfer or restructuring, your data may be transferred as part of that process, but you will be notified as required by law.

How We Protect Your Data

We take your data security seriously and implement industry-standard measures to protect your personal information. This includes encryption, secure access controls, and regular system reviews. While we strive for the highest standards, no system is entirely immune to risks, so we encourage users to exercise caution when sharing information online.

Your Data Rights

South African privacy laws provide you with important rights over your personal data. These rights are summarised below for your convenience.

• You have the right to access your personal data held by us and request corrections if needed.
• You may request deletion of your personal information, subject to legal retention obligations.
• You can object to or restrict processing of your data in certain situations, as provided by law.
• You have the right to withdraw consent for data processing at any time, where processing is based on consent.

Cookies and Tracking

We use cookies to ensure secure logins, remember your preferences, and analyse site usage for improvement. You can manage your cookie choices at any time through our settings panel.

Read our Cookie Policy Read our Cookie Policy

Contact Information

If you have any questions about our privacy practices or this policy, please contact us using the details provided below. We are committed to transparency and will address your enquiry promptly and respectfully.

Changes to This Policy

We may update this Privacy Policy as our practices or regulations evolve. Changes will be posted here with an updated date. Your continued use of our services means you accept the revised policy.